Brief Outline Of The Problem

Brief Outline Of The Problem1. Introduction1.1 BackgroundIn todays world of military control, entropy is considered as wealth. The more than(prenominal) an make-up knows about a particular course of action, the better it is equipped to get on such a pursuit and almost certainly yield victor. nurture is an empowering advantage that enables an cheek to optimize and maximize itself and at the same time move towards their goals and missions. It every last(predicate)ows contact with other organizations whether in a competitive or league stance (Claudia Kla intentiongger et all. 2007).Managing all the info is the critical function of both organization and essentials to be competently screwd, otherwise it will lead to tuition clog up, which and so will contri close upe to inefficiencies, rising costs, and hinders in note supremacy (Varian, Hal R, 2000). entropy is gathered somewhat the key functions of everywheresight such as planning, organizing, staffing, controlli ng and communicating. Among these functions, MIS is at contact(predicate) to the controlling function as it stick outs feedback on organizational performance and helps in monitoring. Information heed provides a practical insight into the techniques practice sessiond in assessing the strike of education technology in a business. It uses technology for collecting, bear on and considering data with a goal of efficient management (Gordon B. Davis, 2003). Information and communication systems address the arrogant need for effective use of information and communication technologies in monitoring and acquiring data, computer-based modelling, and decision support and knowledge-based systems.1.2 Brief outline of the problemThere so many new technologies out there in so many ways that one whitethorn now feel an overload of information, hence, achieving a decr repose marginal utility status in our brains. We have now therefore a need to organize and reorganize these pieces of inform ation constantly as to be able to keep track of which of them are valuable to us and which ones are not.1.3 Approach and MethodologyAll the above will be achieved through desk interrogation or secondary research, the use of recommended materials and lecture notes, internet and related industries.2 Analyses2.1 The gormandize of informationAttention is undoubtedly one of the most scarce resources around the globe in both public and private sector organizations and increasingly so. There is load of information all around us, on our hard drives, our organizations databases, the Internet, printed documents, mer fagtile publications, emails, subscription-based services yet were frustrated when trying to locate and use it (Kevin A. Miller, 2004).Organisations are being turned inflexible due to excessive growth or mismanagement of information this state of overloaded information is called the information glut. Constant intro of the information and communication systems does not make the situation any better in fact it is layered over existing systems thus signifi gittly increasing the information load. Therefore, planning and co-ordination of information and communication become of supreme importance to business success (Guus Pijpers, 2010).2.2 Dearth of attentionAttention involves understanding how to work within an overabundance information competition, whether interfacing with customer, co-workers, or our own priority list. Leaders of organization, for example, must manage attention on several levels. They must direct their own attention to particular project and information, they must focus the attention of their employee on the most gainful activities, and they must attend to the most important buyers, supp dwellrs, and other s pass onholders. If the organization is to achieve its goal effectively, the need of managing its information is of critical importance (Iselin, E. R. 1999). The over increasing numerate of digital information should not be viewed as a simple data resource or storage burden. Rather, it is an as dance band which holds an organization together. With the right approach, information growth fanny stimulate growth in the business. Without it, information provide be a burden that contri besideses inefficiencies and rising costs, hinders growth and stiles innovation (Hanka, 2000).2.3 The general causes of information glut includeThe main reasons for information overload at organizational and interpersonal levels can be related to five constructs.Organizational designInformation treat capacity face-to-face characteristicsNature of the task or processInformation technologyUsually information overload emerges not because of one of these factor outs but because of a mix of all five causes.2.3.1 Organizational designOrganizational design of a guild is an important factor influencing the occurrence of information overload. Changes in the organizational design, for instance, due to centralization or because of a move t o interdisciplinary teams, can lead to greater information processing requirements (IPRs) because they create the need for more intensive communication and coordination (Bawden, 2001). On the other hand, better coordination through standards, common procedures, rules, or dedicated coordination centres can reduce the IPR and positively influence the information processing capacity (IPC).2.3.2 Information processing capacityThe nature of information itself is the next important factor after organizational design. It is not only the amount of information that determines information overload, but also the specific characteristics of information, such as the level of uncertainty related to information and the level of ambiguity, innovation, analyzableity, and intensity (Schneider, 1987). The quality of information can have great effects on the likelihood of information overload. Improving the quality (e.g., conciseness, consistency, comprehensibility, etc.) of information can improve th e information processing capacity (IPC) of the individual, as this enable individual to be able to use high quality information more quickly and better than unstructured and unclear information (Sorohan, E. G. 2000).2.3.3 Personal characteristicsThe individual and his or her attitude, qualification, and experience are another important factor. Persons capacity to process information is limited, recent studies include specific limiting factors such as personal skills, the level of experience, and the motivation of a person. Personal traits thus directly affect IPC (Swain Hanka, 2000).2.3.4 Nature of the task or processAnother important factor is the tasks and processes that need to be accomplished with the help of information. Complex tasks or processes directly increase the IPR. The less a process is based on reoccurring routines and the more complex it is in terms of the configuration of its steps, the higher is the information load and the greater is the time pressure on the indi vidual (Bawden, 2001 Grise Gallupe, 1999, 2000). The combination of these two factors that increase the IPR can lead to information overload. Information overload is inevitable if the process is betrayly interrupted and the concentration of the individual suffers as a consequence (Speier et al., 1999).2.3.5 Information technologyIT and its use and misuse have become another main reason of information overload. The development and deployment of new information and communication technologies, such as the Internet, intranets, and extranets, but especially e-mail, are universally seen as one major cause of information overload (Bawden, 2001). Closely related to the problem of e-mail overload is the raillery of pull versus push technologies and whether they have a positive or negative impact on an individuals IPC and IPR. Pushing selected pieces of information to specific groups reduces on the one hand their information retrieval time, but increases on the other the amount of potentia lly useless information that a person has to deal with (Edmunds Morris, 2000). In addition, it causes more frequent interruptions. Information technology can thus potentially increase the individuals IPC while at the same time increasing the IPR.2.4 Consequences of information glut2.4.1 Missing productiveness increasesNetwork technologies were expected to bring significant service in worker productivity when they were first introduced. However, the continue trigger of communication systems has led to the information glut and thus has failed to establish a significant relationship between information technology and productivity growth (Van Zandt, 2001). People have even started to wonder whether the introduction of information technology has actually had a negative effect on productivity level. It has also been noticed that the time and resources consumed in generating, distributing, processing, and sorting out paperwork adds no value to business and deflects peoples attention awa y from productive work (Kock, 2001).2.4.2 Increased Health Problems and Job DissatisfactionThere is a growing concern that information gluts may be contributing to employee health problems and increased job dissatisfaction. To determine the extent of the problem, Atlas Business Information conducted a survey of 1,300 managers. They published startling results in December 2006 report. One in four managers admitted to suffering ill health as a result of the amount of information they have to handle. Moreover, two-thirds of managers said, the stress from information overload increases tension with colleagues and lowers job satisfaction (Booth S et all., 2003). These figures show that information gluts have become a serious problem, impacting workers in unexpected ways. Companies and individuals would be well-advised to start make a conscious effort to find effective ways to deal with information overload (Wurman, R. S. 2001).2.5 Overcoming the information glut2.5.1 Countermeasure aga inst information overloadStudy on information overload not only discusses major causes and effects, but also proposes possible effective countermeasures to address the issues related to information overload. These countermeasures enjoin from general suggestions concerning attitude to very specific software tools (such as filtering agents, automatic summarizers or visualization algorithms) that help to process large amounts of information.A list of countermeasures are mentioned below,Personal factorsInformation characteristicsTask and process parametersOrganizational designInformation technology applicationWith regard to information itself, information overload can be reduced if efforts are made to assure that it is of high value, that it is delivered in the most convenient way and format (Simpson Prusak, 1995), that it is visualized, compressed, and aggregated (Meyer, 1998), and that signals and testimonials are used to minimize the risks associated with information. On the indivi dual level, it is important to provide training programs to enhance the information literacy of information consumers and to give employees the right tools so that they can improve their time (Bawden, 2001) and information management (Edmunds Morris, 2000) skills.As far as improvements for the organizational design are concerned, various authors take on conflicting positions. While earlier contributions stress the importance of self-collected tasks and lateral relationships, more recent studies see this focus on collaborative and interdisciplinary work as a cause rather than as a countermeasure of information overload (Bawden, 2001). If the cause of information overload relates to process problems, several authors suggest standardization of operating procedures (Bawden, 2001 Schick et al.), collaboration with information specialists within the process teams (Edmunds Morris, 2000), and use of facilitators or collaborative tools (such as virtual team rooms) as process enablers for cognitive support (Grise Gallupe, 1999/2000).Finally, at the level of information technology, several authors advocate the use of intelligent information management systems for fostering an easier prioritization of information (Bawden, 2001 Meyer, 1998 Schick et al., 1990) and providing quality filters. Examples of such intelligent systems are decision support systems (DSS) that reduce a large set of options to a manageable size. However, a systematic methodology (comparable to other standardized problem solving approaches) to prevent or reduce information overload is still missing. Such a methodology should combine insights from various disciplines to provide effective countermeasures that can be adapted to various contexts. For example, insights from consumer research on the importance of branding for reducing information overload can be used for new MIS instruments2.5.2 Economics of AttentionInformation is not the scarce resource, but attention is. The success of some future bu siness model will be based on the economics of attention. Perhaps the most novel approach is to adjust over expectations on how much information do we need. The most important requirements in making a good decision do not necessarily lie in gathering large quantities of information, but rather taking time to absorb and process information, reflect and analyze, and discuss the issue at hand with others. Which room businesses must compete on peoples time and focusing on bringing quality information to people in a meaningful way (Heylighen, J. (1999).2.5.3 disbursal on information technology innovationInformation itself is meaningless without some way to locate, filter, organize and summarize it (Bawden, 2001). Innovation economists argue that the long-term benefits of investments, particularly in innovation, outweigh the costs of temporary budget deficits. Most organisations continue to stress on the importance of innovation in information technology despite tighter economic circum stances. Organizations that have decreased the share of their IT budget are more likely to feel the impact of the information glut than those where the share of IT budget set deviation for innovation has increased (M. Gordon Hunte, 2007).2.6 How information technology improve decision makingSolution to information glut lies within the problem itself. Though constant introduction of advance technology adds to information glut, yet it will continue to offer the exciting solutions to information overload (M. Gordon Hunte, 2007).Information has become one of the main assets in information era. The efficient use of information is significant in determining the success of a certain organization. Making awareness of information value and the aptitude to manage information organization-wide will have great impact on organization progress results. Since information is used in every feature of business and generated in every process, a centralised supervision function is needed to structure , combine and distribute it effectively and efficiently. Where the finance department monitors and manages the financial aspects of organization and the judicial department handles all legal affairs, the Information Organization should manage this important business asset (Booth S et all., 2003).MIS for example, aids the organization in effective and efficient decision making. The organizational data, like information on the processes, standard operating procedures and audit preparation methodology, are all tabulated and presented in the forms of reports. Also the inwrought controls for each(prenominal) department that list the flow of work between employees, the authority-responsibility relationships all are listed by the MIS (Jay Liebowitz, 1999).An organization that uses MIS is able to record, process, and tabulates all important business transactions. As and when need arises, the organization is able to incorporate necessary changes and improvements to its areas of concern. F or example when an organization sees that the actual and projected sales figures are not in tune with each other, it can take steps to make changes and thus align the two figures (Bawden, 2001).MIS facilitates informed decision making. MIS usually represents a number of options from which the organization usually picks the best tradeoff for sales, operations and other strategic areas. The top management also analyzes whether its resources are being utilized optimally (Horder, W. (2004).A two-way communication flow is greatly enhanced by MIS. The management freely tells its employees their jobs, and the ways and means in which they are to accomplish the tasks entrusted to them. The employees also in turn discuss their doubts, concerns and problems (Edmunds and Morris, 2000).2.6.1 Real crusade scenarioThe way an organization chooses to design its decision making rules are one of the most fundamental aspects of organizations internal design. PepsiCo for example, has several different business units running independently. track all the business units under different entities makes it harder in making the decision effectively, so they come up with strategy of power of one, though they have been sure-fire so far in some of the areas in bringing the activities together under the same head but still there hasnt been much success in bringing a unified IT infrastructure for all the business units, that no doubt is very crucial in making effective decisions for organization as a whole (pepsico.com).2.6.2 IT supports decision makingOne of the ways IT is supposed to add value to the business is by load-bearing(a) better decisions. Lets take the example of PepsiCos, Despite under the strategy of power of one PepsiCos business units are using different and separate database and IT infrastructure, working independently, and that resulted in lack of central decision making authority, work duplication and cost a lot to the organization. They really need to implement an inte grated IT infrastructure and software package that can bring them all together and help them making unified decisions for all the business units.2.6.3 Enterprise wide-systemChoosing a right type of IT infrastructure by itself is an underlying part of the organizations decision making that help organization in further decisions. An enterprise wide system can be really helpful to trucking rig major challenges in any organization. They allow companies to replace their existing information systems, which are often incompatible with one another with a single, integrated system. They provide a single system that is central to the organization and ensure that information can be shared across all operative levels and management hierarchies for a better decision making (Horn Nord and G.Daryl nord 1995). In addition, it is increasingly the case that organizations are seeking to embed much of their organizational knowledge in complex information systems. Adapting this perspective, enterprise systems are presented as more effective and efficient ways of representing the knowledge necessary to manage the contemporary organizations. Also the enterprise Information Systems provides a technology platform that enable organizations to integrate and coordinate their business processes.(Charalambos Spathis and John Ananiandis 2005)2.6.4 Enterprise information systemEIS is an interrelated set of information system supporting the decision making in the organization, by providing the following performance features.Greater quantities of informationImproved quality of informationTools to manage and analyze the large cadence of data.More efficient communication and data sharingMechanisms for feedback and learningFacilitating planning, control, coordination and decision making(Horn Nord and G.Daryl nord 1995)2.6.5 Executive Support SystemThere should not be any inefficiency in decision making from the top level at PepsiCo, if they have and managing an effective executive support syst em. As PepsiCo is facing some problems while making decisions effectively across the units, that shows that they are not taking the full benefits from their ESS. By implementing and managing the ESS effectively will help companys top managers to attain easy access to their internal and external information which is relevant to strategic decision making and other executive responsibilitiesExecutive support system can provides variety of advantages to an organization to ease up its operations. Such asEasy for upper-level executives to use, extensive computer experience is not required in operationsProvides timely delivery of company summary informationInformation that is provided is better understoodFilters data for managementImproves to tracking informationOffers efficiency to decision makers(Jeretta Horn Nord and G.Daryl nord 1995.3. Conclusion and recommendation ground on the discussions above, it is found out that information is a key resource of the organization, together with pe ople, finances and material assets. Thus, it is concluded through effective information management of the organizations resources and systems, organization administrators can add value to the services delivered to customers, reduce risks in the organizations business, reduce the costs of business development and service delivery and encourage improvement in internal business processes and external service implementation. On the other hand, it is recommended that when developing an information system, just to make sure it produces important information and not data. It is better to build a report that is ideal for a specific need then to make a report based on a predefined concession between several users. The shaped information will have value and increases insight into information needs and the way the business is looked at. Adding more and more information to the system and solving the problems as they occur will eventually lead to a system as mentioned. In fact, that is the way a ny functional Information System is developed. Having an experienced team helping you take the first steps and educating your staff in the first period can make all the difference. We can probably all agree on a few important points. Timely valuable information can improve decisions and outcomes. Information is potentially valuable if it could improve outcomes, but to realize that potential the intended beneficiary has to receive it, attend to it, consider it and act upon it in time. In situations where human processing capacity is limited, where data glut is possible, and where communication bandwidth is limited, we must give priority to high-value bits. The only way to do this is to know which bits would materially affect the receiver. This requires understanding the operators